Returns

What is your return policy?

We want you to love your new purchase. If for any reason you are not satisfied, we are happy to help you complete your return.

For US returns, please click here and submit a request by entering your order information into our return portal.

Please note that all returns must be unworn and in brand new condition and must be initiated within 14 days of receiving your order. Refunds will be issued to the original form of payment. P448.com does not accept returns purchased at other retailers and encourages you to reach out to the original merchant to explore available options. For international returns, please contact services@p448.com for assistance.

Can I return items purchased from other retailers?

P448.com does not accept returns purchased at other retailers and encourages you to reach out to the original merchant to explore available options.

Can I exchange the product?

If you are not satisfied with your product, we would be happy to exchange unworn shoes for a different size. All returns must be unworn and in brand new condition and must be initiated within 14 days of receiving your order.  Please contact the P448® Staff by sending an email to services@p448.com.

Can I return an item I bought on sale?

Yes, you can return your order of an item bought on sale within 14 days of receiving your order.

How long will it take to receive my refund?

The refund will be processed within 2-3 business days of receiving your return. It will be issued to the original form of payment once the return has completed processing. The refund will reflect in your account in 3-5 business days. For US orders, we offer free standard shipping at checkout. We appreciate your understanding that the original shipping charges for 2-day shipping are non-refundable.