What is your return policy?

We want you to love your new purchase. If for any reason you are not satisfied, we are happy to help you complete your return. To initiate a return please submit a request to or, for US customers, simply enter your order information into the portal below. Please note that all returns must be unworn and in brand new condition and must be initiated within 14 days of receiving your order. Refunds will be issued to the original form of payment. does not accept returns purchased at other retailers and encourages you to reach out to the original merchant to explore available options. 

Can I exchange the product?

If you are not satisfied with your product, we would be happy to exchange unworn shoes for a different size or style of equal value. Please contact the P448® Staff by sending an email to

Can I return an item I bought on sale?

You can return your order of an item bought on sale within 14 days of receiving your order.

How long will it take to receive my refund?

The refund will be processed within 2-3 business days of receiving your return. It will be issued to the original form of payment once the return has completed processing. The refund will reflect in your account in 3-5 business days. We appreciate your understanding that original shipping charges are non-refundable.